Who are the Nation’s Favorite Supermarkets?

The Lempert Report
November 01, 2019

According to FMI, there are more than 38,000 supermarkets in the U.S. and 25,000 are conventional or traditional markets offering a full line of groceries, meat, and produce, and generating annual sales of at least $2 million.

Last year, a team of business school researchers at Washington University in St. Louis found that  83% of shoppers regularly visited between four and nine stores for groceries over a 12-month period underscoring how non-loyal shoppers are these days to a particular chain.

24/7 Tempo assembled a list of the most popular grocery stores around the country, based on the number of Yelp reviews they've received and the overall scores Yelp users have given them. While Yelp is not the end all be all – or even some may argue not as survey science based as the popular Consumer Reports two times a year supermarket survey, there are lessons to be learned by reading the reviews from actual shoppers – what they like and don’t like about your stores.
24/7 Tempo compiled this list by considering the total number of Yelp reviews and the cumulative scores given to almost 350 of the most popular supermarkets and other grocery stores around the country.  

Here’s their list of the top ten:

10. Kukje Super Market 
Location: Daly City, California 
Total Yelp reviews: 718
Avg. Yelp rating: 4.0

9. Takahashi Market
 Location: San Mateo, California  
Total Yelp reviews: 760
Avg. Yelp rating: 4.5

8. Costco 
Location: Honolulu, Hawaii  
Total Yelp reviews: 811
Avg. Yelp rating: 3.5

7. Bi-Rite Market 
 Location: San Francisco, California  
Total Yelp reviews: 919
Avg. Yelp rating: 4.5

6. Trader Joe’s
Location: New York, New York  
Total Yelp reviews: 962
Avg. Yelp rating: 3.5

5. Whole Foods Market
 Location: Austin, Texas  
 Total Yelp reviews: 1,198
 Avg. Yelp rating: 4.0

4. Mazzaro’s Italian Market 
 Location: Saint Petersburg, Florida 
 Total Yelp reviews: 1,226
 Avg. Yelp rating: 4.5

3. Rainbow Grocery 
 Location: San Francisco, California  
 Total Yelp reviews: 1,585
 Avg. Yelp rating: 4.0

2. Berkeley Bowl Marketplace 
Location: Berkeley, California
Total Yelp reviews: 1,603
Avg. Yelp rating: 4.0

1. Eataly NYC Flatiron
Location: New York, New York  
Total Yelp reviews: 5,359
Avg. Yelp rating: 4.0

Feedback from satisfied and not satisfied customers are one of the most important tools we have. Pay attention.