Shoppers can now see how long someone stays in your store and how crowded it is is in real time.
Google Map’s new Popular Times update for the iPhone and android may become your biggest foe – or force your checkout to be better than it is.
Shoppers can now see how long someone stays in your store and how crowded it is is in real time. Thanks to the new updates on Google Maps’ Popular Times which is already available.
While the feature does show store hours and other features it does not show a store’s size – and could be misleading to a shopper trying to select which store to shop with as clearly a smaller store will have a shorter time spent in store than a larger one. Regardless, we expect this tool to become a game changer for deciding what store to go to and be an eye opening tool for retailers and restaurants of all kinds to improve their service, floorplans and checkout as the time starved mobile ready consumers plans their next shopping trip.
How did your store do? Email me at phil@supermarketguru.com and we will help you find out how to be more shopper and Popular Times friendly.